“Pengaruh Kinerja Karyawan Terhadap Kepuasan Konsumen”. Nautical : Jurnal Ilmiah Multidisiplin Indonesia 1, no. 4 (July 25, 2022): 227–234. Accessed June 14, 2025. https://jurnal.arkainstitute.co.id/index.php/nautical/article/view/157.